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 Working World Response Point

 

Response Point

See how easy a Small Business Phone System can be

Introducing Microsoft® Response Point™.

Microsoft® Response Point™ is revolutionary phone system software designed specifically for small businesses. Easy to use and manage, Response Point features a breakthrough voice-activated user interface, simplified setup and management, and effortless mobility. Response Point is delivered on industry-leading hardware, offering a complete solution in one affordable package.

ü  Set up and make changes in minutes. The user-friendly administrator software lets average PC users complete moves, changes, or additions with a few mouse clicks.

ü  Access features with your voice. A breakthrough voice-activated user interface lets you tell your phone what to do.

ü  Add up to 50 phones as your business grows. The system expands to meet your needs, with no additional licensing fees.

Working World is a proud Response Point reseller/installer. If your small business needs a phone system, let us show you how you can save money and get all the features you'll need!

KEY PRODUCT FEATURES

System Management Features

User Features

ü  User-friendly administrator console

ü  Telephone and phone line adapter auto discovery

ü  Two-click backup and restore

ü  Easy phone moves, changes, or additions with a few mouse clicks

ü  Flexible adjustment of staffing peaks and valleys

ü  One-touch voice commands

ü  Speech-enabled Automated Receptionist

ü  Voicemail to e-mail forwarding

ü  Microsoft Office Outlook® contact integration

ü  Advanced call routing (forward, transfer, park, retrieve, etc.)

ü  Built-in voicemail 

 
 

SYSTEM REQUIREMENTS AND RECOMMENDATIONS

Required

Recommended

A wired local area network (LAN)

One computer running one of the following system programs:

ü  Microsoft Windows® XP Professional or Home Edition SP2 (32-bit)

ü  Windows Vista® (32-bit)

ü  Windows Server® 2003 R2 SP2 (32-bit)

ü  Windows Small Business Server 2003 R2 (32-bit)

ü  Internet access

ü  Access to an SMTP mail server

ü  Office Outlook 2003 or Office Outlook 2007

 
 

 Top 5 Reasons to Use Response Point

 

Aastra Phone Systems

Easy to use and manage, Microsoft® Response Point™ is revolutionary phone system software designed to meet the needs of small businesses. The user-friendly Response Point Administrator empowers an average PC user to set up a phone or make system changes in minutes, with just a few mouse clicks. The unique voice-enabled user interface instantly connects employees and customers with the people or information they need. Delivered on intuitive hardware, with support for both traditional phone service and Voice-over Internet Protocol (VoIP), Response Point offers an entire phone system in one affordable package—a smart choice for any small business.
 
  1. Response Point reduces phone system management costs by empowering average PC users to complete moves, additions, and changes—no special phone training required.
  2. Response Point helps eliminate the need for many expensive phone system extras—expansion packs, hours of employee training, etc.—that typically add thousands of dollars to the cost of a small business phone system.
  3. Response Point’s top-quality voice recognition lets users embrace phone features that were previously cumbersome or complicated. They can simply say “transfer my call to Joe” instead of memorizing the right call transfer keystrokes and Joe’s extension number. Employees can call anyone in the company, or any of their Office Outlook contacts, just by saying their name.
  4. Response Point lets users better serve customers with a helpful, Automated Receptionist feature that is customizable and able to answer frequently asked questions about the business, such as hours and location. Callers need only speak their desired party’s name and they will be transferred to that extension.
  5. Response Point helps users respond quickly and professionally to customer needs. Employees can see caller details in screen pop-ups and be able to specify which callers can ring them directly, bypassing the receptionist. With Response Point, callers receive VIP treatment every time.